Our commitments to security and data protection

Personal data protection and security

Protection of personal data
and safety

Privacy is a fundamental right and one of our key values. That's why Roomee is designed to protect your privacy. It is in this innovation model that we believe in.

GDPR compliance

Our GDPR compliance program, both as a data controller and as a personal data processor, is built around the pillars of compliance, established by reference to the General Data Protection Regulation (GDPR) and the recommendations of European authorities.

Customers are invited to review our available GDPR Compliance Booklet click here. The purpose of this booklet is to describe the program and actions implemented to ensure compliance with the GDPR. It provides answers to the most frequently asked questions.

Full access to our documentation

Our general policy of data protection (available on the Roomee.io site) is divided into internal policies and compliance tools.

As for our terms and conditions, they are available. click here

All of this is part of the personal data protection compliance program.

Our technical documentation that bring together all of our security policies

Safety above all

The mission of security managers at Roomee is to analyze risks and build crisis management scenarios while continuously monitoring the vital parameters of our infrastructure.

All employees regularly participate in computer security awareness campaigns, especially with regard to phishing.

We are committed to handling all requests related to data protection, while adapting our platform in order to continuously comply with regulations.
RGPD

Any questions?
The answers are here.

Last updated in April 2024
Where will personal data be stored ?

The main data hosting is with Digital Ocean in Frankfurt. For more information, please refer to Chapter 1: Roomee Platform Compliance 📚

What are the categories of people concerned by the processing of personal data ?

For a detailed description, please refer to Chapter 2: Processing activities and purposes - Categories of personal data processing - Legal basis for processing. 📚

What is the purpose or purposes of the processing of personal data?

For the detailed description, please see Chapter 2: Activities and purposes of processing -The categories of nature of processing of personal data - Legal basis for processing. 📚

What is the nature of the operations carried out in the context of the processing of personal data?

For the detailed description, please see Chapter 2: Activities and purposes of processing - The categories of nature of processing of personal data - Legal basis for processing. 📚

Is personal data transferred outside the European Union?

Some personal data may be transferred outside the European Union to one of our subcontractors located outside this territory. For more information please see Chapter 4: Our subsequent subcontractors for the processing of personal data 📚

In the context of the processing of personal data do you use subsequent subcontractors within the meaning of the GDPR?

Yes, as part of the provision of our platform, we use subsequent subcontractors within the meaning of the RGPD. For more information please see Chapter 4: Our subsequent subcontractors for the processing of personal data 📚

Where will personal data be stored?

The main hosting of data within Microsoft Azure centers in France. For more information please consult the Chapter 1: Roomee 📚 Platform Compliance

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