How to attract, retain and motivate Generation Z in business?

michel
21/09/2024
5 min read

Introduction

Generation Z, born between 1997 and 2012, is gradually establishing itself as a key force in the labor market. By 2025, it will represent 50% of global assets, profoundly transforming expectations for employers. These young talents, called “digital natives”, grew up in a hyperconnected and unstable world, marked by economic crises and major technological advances. This generation is looking for much more than a simple job: they value the flexibility, the well-being at work, and the Quest for meaning in its daily missions.

For businesses, understanding these new expectations is essential to succeed in entice, motivating and withhold this generation of collaborators. This article explores the key strategies to adopt to meet the needs of Generation Z and ensure their long-term commitment.

2. Understanding Generation Z

To succeed in entice and manager For Generation Z, it is essential to understand what sets them apart. Born with the internet and raised in a digital environment, this generation is often referred to as the “digital natives”. But beyond their technological fluency, their experience has also been marked by global economic crises, political instabilities, and more recently, by a global pandemic. This duality profoundly influences their expectations and behaviors in the workplace. Here are some key characteristics to remember:

  • Digital Natives : Generation Z grew up with the internet, smartphones and social networks. For them, the use of new technologies is natural. They expect the Work be digitized, with modern tools and fast and efficient online processes.
  • An unstable world : Generation Z has witnessed economic crises, recessions, and a pandemic. It shaped their approach to work. Rather than seeking stability at all costs, they prefer a job that offers them flexibility And a senses profound. The traditional “lifelong job” no longer attracts them as much, unlike the previous generation.

💡 Key figure : A study shows that 50% of young people in Generation Z prefer flexible schedules And the freedom in the way they work to strict job security.

3. Attracting Generation Z: Inbound Recruiting, Employer Branding, and Digitalization

Attracting Generation Z requires a different approach than traditional recruiting methods. Accustomed to an ultra-connected world, these young talents expect a smooth candidate experience, fast and focused on their values. They are no longer content with responding to job offers, they choose companies that meet their expectations. Here's how to adjust your strategy to appeal to this generation.

3.1. Inbound recruiting and employer branding

Generation Z is no longer chasing businesses. It is now the company that must attract talent. This paradigm reversal requires a strategy ofInbound Recruiting, where the employer brand is becoming an essential lever in attracting these young professionals.

  • Strong employer brand : Generation Z attaches paramount importance to the values of a company. They want to work for organizations that share their concerns for sustainably, the diversity, and thesocial impact. A business must not only be visible, but also authentic and in line with these expectations.
  • Communicate your values : The Z are looking for companies that are transparent about their actions and commitments. Whether through social networks, the website or recruitment campaigns, it is crucial to show your commitments in terms of social, environmental and inclusion responsibility.

💡 consultancy : Highlight the stories of your employees, share your sustainable development initiatives and your actions to promote diversity within your company.

3.2. Digitalization of the recruitment process

Born with the internet, Generation Z expects recruitment processes to be digitized and available online. They don't want to go through long or complex procedures. Here's how you can modernize your processes to appeal to this generation:

  • Mobile-first recruitment : The Zs apply mainly from their smartphones. It is therefore essential to have a mobile-friendly platform, where they can consult offers, apply and follow up on their application directly from their phone.
  • Online interviews : For the Z, videoconference interviews are the norm. Facilitate exchanges by offering quick video interviews, limiting travel and allowing flexibility in organization.
  • Digital signature : Gone are the days of piling up lots of documents to sign. Simplify the process with contracts and documents to be signed online. This not only shows that you are modern, but also that you respect their times.

💡 consultancy : Use application management tools that allow follow each step online and to send answers quickly. Immediacy is a key factor for this generation.

4. Deconstructing stereotypes about Generation Z

Generation Z is often surrounded by stereotypes: they would be perceived as Impatient, Unloyal, or Disengaged. However, these preconceived ideas do not reflect the reality of this new generation of workers. What they are looking for above all is a meaningful work and who respects their Life balance. Instead of complying with old practices, Generation Z is looking for modern ways of working, where the wellness And the flexibility occupy a central place.

4.1. Loyalty Redefined: Not a Lack, but a Conditional Commitment

Contrary to popular belief that Generation Z is not loyal to their employers, the reality is more nuanced. They are not lacking in loyalty, but they are redefining this concept. Their commitment depends on several key factors:

  • Meaning and impact of work : They are more likely to stay with a company if their role contributes to a larger objective or a rewarding mission.
  • Development opportunities : They remain loyal to employers who offer them opportunities for growth and development.

💡 Key figure : A study shows that 65% of millennials are ready to stay with a company longer if it offers them training and skills development opportunities.

4.2. Impatience or the need for a stimulating environment?

The impatience often attributed to this generation is in fact a search for efficiency. Having grown up with fast digital tools and a culture of instantaneity, Generation Z expects more agile processes And to a stimulating environment.

  • Balance between professional and personal life : Instead of being impatient, they want flexible hours that allow them to better balance their work and personal lives.
  • Culture of immediate feedback : Generation Z wants to know quickly if they are making progress and expects to receive regular feedback, whether positive or constructive.

💡 consultancy : Establishing a culture of constant feedback allows this “impatience” to be channelled into a better productivity And a sustainable commitment.

4.3. Priority to well-being and the meaning of work

Contrary to stereotypes that describe them as lazy or uninterested in work, Generation Z is actually very concerned about their mental well-being And of sound professional development. They are more motivated to invest in a company that offers them a healthy work environment and missions that speak to them.

  • Respect for well-being : They are not resistant to work, but they refuse to sacrifice their mental health for a job that does not respect their life balance.
  • Deep meaning : It is not the lack of effort that pushes them to leave a job, but rather the absence of senses or impact in their work.

💡 Key figure : 42% of Generation Z say that the company's mission is the number one factor in choosing a job, ahead of salary.

5. Ideal conditions for retaining Generation Z

To retain Generation Z, it is crucial to offer them a work environment that meets their expectations in terms of flexibility, of smooth communication, and of liberty in organizing their schedule. Here are the keys to achieve it:

🏠 Hybrid work

Generation Z expects a hybrid work model, alternating between remote work and office presence. 90% young people prefer this mode of operation. Offering this flexibility is no longer an option, but a necessity to retain them.

💡 Practical advice : Allow employees to choose their teleworking days and to organize their schedule according to their personal and professional needs.

💬 Seamless communication and modern tools

To keep Generation Z engaged, it is essential to implement modern, dynamic and interactive communication tools. Accustomed to social networks, they expect effective intranets, collaborative tools like Slack or Teams, and fluid information at all levels.

💡 Practical advice : Facilitate collaboration through digital platforms that allow instant exchanges and quick access to information. A digital work environment is an asset for this generation.

🕒 Flexible hours

Generation Z favors flexible working hours. They want to be able to organize their day according to their preferences, with the possibility of starting and ending their day according to their personal obligations. This freedom is crucial for their well-being and commitment.

💡 Practical advice : Offer flexible time slots, allowing employees to choose when to start and end their day while respecting professional goals. They are ready to invest more in exchange for this flexibility.

🧘 Regular rest periods

Generation Z understands the importance of maintaining mental and physical well-being. Frequent short breaks during the day improve productivity and reduce the risk of burnout.

💡 Practical advice : Encourage regular breaks throughout the day. Create relaxing spaces where they can recharge quickly before returning to work.

In summary, adaptability is the key to retaining Generation Z. By offering them flexibility in managing their schedule, fluid communication, and modern tools, businesses can create an environment in which these young talents will feel motivated and involved in the long term.

6. Growth and development opportunities

For Generation Z, a job is more than just a paycheck. They are looking for a career that allows them to develop personally and professionally, with clear career opportunities, of mentoring programs, and a job that has a real impact. Investing in their progress is essential to retain them for the long term.

🧑 ‍ 🏫 Mentoring programs

Generation Z needs supportive And of Guidance to thrive. Associating each young employee with a more experienced mentor allows them to feel supported and integrated within the company. This system not only promotes their learning, but also their commitment to the company.

💡 Practical advice : Set up a structured mentoring program where young talent is regularly monitored by a dedicated mentor. This provides them with security and a clear vision of their progress.

📈 Clarity of promotions

Generation Z is ambitious, but they want to know how and when it can change. It is essential to be transparent about development criteria and promotion opportunities. They want rapid progress and want to understand what skills and performances are needed to move up the ladder.

💡 Practical advice : Communicate regularly about goals and progress steps. Offer training that helps them acquire the skills they need to evolve into positions of responsibility.

🎯 Work with meaning

Generation Z is particularly sensitive to the impact of their work. They are more committed when they see that their efforts contribute to larger goals, whether for the business or for society. Showing how their work influences the overall mission of the company is a great way to motivate them.

💡 Practical advice : Involve them in projects that have a tangible impact. Show them regularly how their work contributes to company goals or to broader social causes (sustainability, diversity, etc.).

By offering Generation Z clear development opportunities, of mentoring programs structured, and a meaningful work, businesses can not only retain these young talents, but also help them grow professionally. An employee who sees a future in your organization is an employee who stays committed and loyal.

7. Employers' response to challenges

To attract and retain Gen Z talent, businesses must adapt to their new expectations. Employers need to put in place concrete actions that meet their needs for professional development, well-being, and shared values. Here are some essential levers to meet these challenges:

📚 Continuing education and professional development

Generation Z values businesses that invest in their growth And their learning. Offering regular training and opportunities to acquire new skills is essential to keep these young talents motivated and engaged.

💡 Concrete action : Set up programs for continuing education that enable them to improve their technical and personal skills. Organize workshops, online courses, and seminars tailored to their career aspirations.

🧠 Prioritizing mental health and well-being

Mental well-being is a priority for Generation Z. They're looking for businesses that take the Mental health seriously and that offer them benefits to improve their daily well-being, whether at work or outside.

💡 Concrete action : Suggest mental health benefits, such as access to therapists, wellness days, or stress management programs. Create a culture that encourages a good work-life balance.

🌱 Alignment of values and social impact

Generation Z wants to work for businesses that share their values. The questions of sustainably, of diversity, andinclusiveness are essential for them. They want to see their employers actively engage with these issues, not only in words but also in actions.

💡 Concrete action : Make sure your business has clear initiatives in terms of sustainability and diversity, and communicate these actions regularly. Involve your employees in projects with a social or environmental impact to strengthen everyone's commitment.

💬 Culture of transparency and feedback

Generation Z is waiting for a open communication and honest. They like environments where feedback is regular, constructive, and allows for continuous improvement.

💡 Concrete action : Set up a culture of regular feedback. Encourage constructive exchanges and provide a space for young employees to express their concerns and ideas.

By adapting to the priorities of Generation Z — whether it's continuing education, of mental well-being, oralignment of values — employers can not only attract this new generation of talent, but also create a work environment in which they will be motivated to stay and thrive.

8. Conclusion

Generation Z is a major change in the job market, and by 2025, they will be 50% of global assets. These young talents bring with them a new vision of work, focused on flexibility, the wellness And the Quest for meaning. To attract and retain this generation, businesses need to adapt quickly.

With an emphasis on:

  • 🔄 Flexibility : More than 90% of Zs prefer a hybrid way of working and flexible hours.
  • 🌟 Improving the in-person experience : Attractive workspaces and moments of social cohesion are key elements.
  • 🛠️ Development opportunities : 65% young people of this generation will stay longer in a company that invests in their training and development.

Those who can meet these needs will turn challenges into real opportunities for success. By asking yourself the right questions now, you can create an environment where young talent feels motivated and valued:

  • How do I offer my young employees the flexibility necessary for them to thrive?
  • How to make the work environment more dynamic and incurring ?
  • How do I provide the tools to help my young employees achieve their ambitions professionals?

Adapt your strategy today to attract and retain Generation Z and build a committed team that is ready to take on the challenges of tomorrow.

michel
11 Jan 2022
5 min read