Internal communication best practices for greater productivity

michel
07/09/2024
5 min read

In a constantly changing business environment, internal communication is crucial for the success of any business. It is much more than a simple exchange of information.

Good internal communication helps to engage employees. It also improves productivity. In addition, it helps to resolve conflicts. Finally, it aligns employee goals with company strategy. Without clear communication channels, teams can quickly become disconnected, hampering innovation and productivity.

The central question therefore remains: how to improve internal communication in companies? What tools can help streamline these exchanges? Discover the best communication tools and their benefits for your business here in order to strengthen collaboration and optimize productivity.

In this article, we'll look at the best strategies to improve internal communication, creating a harmonious and productive work environment.

Section 1: The importance of internal communication in business

Internal communication is the backbone of any successful organization. She doesn't just give information. It helps create a good relationship between employees and management. This promotes a clear work environment. Everyone is working towards common goals.

When internal communication works well, it helps to build a climate of trust and transparency. This not only leads to increased productivity but also to a noticeable improvement in employee well-being.

1.1 Impact on corporate culture

Internal communication contributes directly to corporate culture. A strong corporate culture is one of the main drivers of employee engagement. When employees understand the values and mission of the company, they become more involved. If they feel included in strategic discussions, they give their best.

Businesses like Google and Zappos are known for their corporate culture. They invest a lot in internal communication. This helps foster dialogue and the sharing of ideas between teams and management.

1.2 Employee engagement and performance

Studies show that businesses that communicate well internally are more likely to have engaged employees. Indeed, they are 50% more likely to have a high commitment.

This commitment is essential because it directly influences individual and collective performance. When employees feel informed and involved, they take more initiative. They are better problem solvers and contribute to innovation.

Section 2: Internal communication tools for smooth exchanges

Internal communication tools play a crucial role in setting up smooth communication. With the increasing number of means of communication, it is important to choose the right tools. This helps to improve exchanges between teams. Here are a few of internal corporate communication tools the most used and effective.

2.1 Intranet

The Intranet is one of the most popular tools for centralizing information within a company. It provides employees with easy access to documents, important announcements, and various training materials. A well-designed intranet facilitates the dissemination of information, while encouraging collaboration and engagement.

A modern intranet helps create internal groups. Employees can share ideas. They can also ask questions and exchange resources. To find out more about setting up a successful intranet, read our article: How to successfully deploy an intranet in a company?

2.2 Collaborative platforms

Collaborative platforms have become essential in businesses. They allow quick and direct communication between team members. They also help manage projects and track tasks.

Benefits :

  • The reduction of unnecessary email exchanges.
  • Sharing information in real time.
  • Better collaboration thanks to instant discussions and features such as sharing documents or screens.
2.3 Internal newsletters

La internal newsletter is a simple but effective way to keep everyone up to date with the latest company news. Whether it's recent successes, new hires, or strategic updates, a well-written newsletter helps maintain a sense of belonging and transparency.

2.4 Internal videos

More and more businesses are integrating videos into their internal communication. This format is very popular because it is more engaging than written communications. Videos can be used to announce important changes, share tutorials, or showcase team achievements.

Section 3: How to improve internal corporate communication

Des employés de différents départements, assis autour d'une table ou communiquant via des outils numériques comme Slack ou Microsoft Teams, connectés par des lignes symbolisant une communication fluide et collaborative.

Here are some strategies to improve communication within your business:

  1. Encourage exchanges between teams : Ensure that the different teams collaborate regularly to avoid information being isolated in silos.
  2. Digitizing the integration of new employees : Welcoming new employees is a crucial moment for internal communication. By digitizing this process, new employees can take training courses, discover the company culture and ask questions on interactive platforms.
  3. Choosing a suitable intranet : A well-designed and easy to use intranet is essential for a good flow of information. It becomes a central point where employees find everything they need to be effective.
  4. Use videos : Videos make messages more engaging and easy to understand. Integrating videos into your internal communications captures attention and reinforces the impact of key messages.
  5. Sharing the vision of the company : When employees understand and adhere to the company's vision, they feel more involved. Communicate strategy and goals regularly to align management and teams.
  6. Valuing corporate culture : A strong corporate culture is based on trust, transparency and recognition. Strengthen this culture through regular internal communications to develop a sense of belonging.
  7. Do regular surveys : Asking your employees about their expectations and needs is an excellent way to listen to them and to continuously improve internal processes.

Section 4: Examples of Successful Internal Communication

Some businesses are good examples of how effective internal communication can transform employee engagement and productivity. Here are some concrete examples:

4.1 The Town Halls

Town hall meetings are big meetings. Executives show the company's results. They talk about new strategies. They also answer questions from employees. This promotes direct dialogue and total transparency between management and teams.

4.2 Recognition platforms

Businesses that incorporate recognition platforms into their internal communication succeed in maintaining high engagement among their teams. These platforms allow employees to recognize the contributions of their colleagues, thus strengthening cohesion and morale within teams.

4.3 Internal reports

Regular reports on the performance of teams or the company in general help keep everyone informed and engaged. They allow you to celebrate successes and identify areas for improvement, while maintaining a climate of trust.

Conclusion: Leveraging internal communication to ensure business success

Improving internal communication is a project that requires time and resources, but the results are worth it. Fluid communication makes it possible to align teams to the same goals, strengthen internal cohesion and sustainably improve productivity. By using the right internal communication tools and adopting practices that focus on engaging and listening, businesses can create a work environment where every employee feels involved and valued.Good internal communication helps to strengthen employee engagement. It also improves productivity and resolves conflicts. In addition, it aligns individual goals with the company's strategy.

michel
11 Jan 2022
5 min read